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Anti-money laundering

Playbook

Draft 0.1.0

Ongoing re-screening of existing customers

Screen the client's existing customers again on a schedule and when a customer's details change, compare each result with the last screening, and send only what changed to the MLRO. Unchanged results are filed as evidence; nothing is decided by the agent.

VerifyVault

What starts it

  • On a schedule: rescreen active customers
  • In the client's system: customer identity changed
  • In Arakan: sanctions lists updated
  • When someone asks, e.g. “Re-screen all active customers now”

What the agent does

  • Which customers
  • How to re-screen
  • When something changed
  • When nothing changed
  • After each run
  • When a customer's details change

What stays with a person

  • Deciding whether a new or changed hit is a true match, a false positive or a partial match
  • Opening, advancing or closing a partial-match suspension (PNMR) and any freeze
  • Filing anything on goAML (STR, SAR, PNMR)
  • Deciding to continue, restrict or end the business relationship

What it never does

  • Clear or dismiss a screening hit, even when asked
  • Tell the customer, sales staff or the client's systems anything about a hit or a suspicion
  • Count a screening that did not run as clear
  • Re-screen a customer whose relationship has ended, unless the MLRO asks
  • Use a list rule or retention period from anywhere but an Arakan tool

Want to run this for your clients?

Partners get the full playbook: the agent's instructions, the client settings, the connections it needs and its test scenarios.

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