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Playbooks

One playbook for each compliance job

Each playbook is a packaged recipe for an agent: what starts it, what it does, which Arakan tools it may use, and what stays with a person. Draft playbooks are being piloted with partners and may change.

Anti-money laundering 3Compliance programme 4Board and governance 1Workforce 1Tax and bookkeeping 1Company changes 2

Anti-money laundering

Know who the client's customers are, screen them, and keep the evidence.

Customer due diligence for real estate and precious-metals dealers

Draft

When a deal is created or changes in the client's ERP or CRM, identify the customer and its owners, screen them, check the deal against the reporting thresholds, hand anything that needs judgement to the MLRO, and file the evidence for the retention period.

Uses Comply, Verify, Vault

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Ongoing re-screening of existing customers

Draft

Screen the client's existing customers again on a schedule and when a customer's details change, compare each result with the last screening, and send only what changed to the MLRO.

Uses Verify, Vault

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Client onboarding (KYC) for corporate service providers and accounting firms

Draft

When the firm wins a new client, add it to the firm's client list, collect and read its company documents, record its owners, screen the company and its owners, and hand the customer due diligence decision to the MLRO.

Uses Onboard, Verify, Vault, Shield

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Compliance programme

Keep the client's programme current: deadlines, evidence, policies, licences and scope.

Licence and renewal watch

Draft

Watch the company's trade licence, regulatory licences and permits, and the renewals in its compliance calendar.

Uses Comply, Roster, Onboard, Vault

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Monthly compliance close

Draft

At month end, find what was due in the client's compliance programme, collect the evidence from the client's own systems and file it in Arakan, chase owners for what is missing, and give the compliance officer a one-page close report to sign off.

Uses Comply, Roster, Vault, Lexara

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Policy refresh after a law change

Draft

When the regulatory feed shows a change, find the client's policy clauses it may affect, prepare what would need to change, and send it to the policy owner.

Uses Comply, Lexara

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Regulatory scope when the business changes

Draft

When a client adds or drops an activity, moves zone, changes legal form or grows its team, bring the change into Arakan, re-run the company's regulatory scope and show the compliance officer what changed: regulators and obligations added, those that may no longer apply, and the questions that would settle the rest.

Uses Onboard, Scope

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Board and governance

Board and committee meetings, minutes and follow-ups.

Board and committee meeting cycle

Draft

Before each board or committee meeting, prepare the agenda from what the regulators require, the compliance programme's standing items and the open follow-ups.

Uses Govern, Vault

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Workforce

Employees, permits, WPS and Emiratisation.

Workforce watch

Draft

Keep the company's workforce record in Arakan in step with its HR or payroll system, and make sure expiring work permits, visas, contracts and supply agreements, WPS months and other workforce flags reach the right person in time.

Uses Roster, Vault

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Tax and bookkeeping

VAT periods and the documents behind them.

VAT period close for bookkeeping clients

Draft

Before each VAT period is due, bring in the client's documents, find what is missing or unclear, ask the client for it through the accountant, check the period and prepare the draft VAT return for the accountant to review.

Uses Ledger, Vault

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Company changes

Closing a company, or changing its ownership.

Closing a solvent company

Draft

Once the owners have decided to close a company that can pay its debts, keep its closure case moving: gather the facts from the company's records, prepare the case for a person to open, collect proof for each step and clearance, chase what is overdue, and report what still stops the closure.

Uses Dissolve, Comply, Govern, Lexara, Vault

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Restructuring a business so investors can come in

Draft

Once the owners and their adviser have decided to restructure (convert to an LLC, move the business into a new LLC, or swap shares into an ADGM or DIFC holding company), keep the Flip case moving: gather the facts, prepare the case and the asset register from the company's records, collect proof for each step, chase what is overdue, and report.

Uses Flip, Lexara, Vault

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