Compliance programme

Playbook

Draft 0.1.0

Licence and renewal watch

Watch the company's trade licence, regulatory licences and permits, and the renewals in its compliance calendar. Remind the owner early, collect what the renewal needs, read the renewed licence when it arrives, and file it with its new expiry date. The agent reminds, collects and files; people apply for renewals and decide.

ComplyRosterOnboardVault

What starts it

  • On a schedule: renewal check
  • In the client's system: document received
  • When someone asks, e.g. “When does our trade licence expire?”

What the agent does

  • Every {{settings.check_interval_days}} days
  • When a renewed licence arrives

What stays with a person

  • Applying for a renewal, paying fees, or signing anything for the authority
  • Deciding not to renew, to change activities, or to close a licence
  • Confirming the new expiry date when the scan's reading is uncertain

What it never does

  • Tell anyone a licence is renewed before the renewed licence has been read and filed
  • Use a renewal deadline or grace period from anywhere but an Arakan tool
  • Overwrite a licence's expiry with an earlier date without a person confirming it

Want to run this for your clients?

Partners get the full playbook: the agent's instructions, the client settings, the connections it needs and its test scenarios.